We do our best to ensure all in-stock items are shipped as quickly as possible. Please bear in mind there might be delays to fulfilling your order due to the increased order volume.

If an item is not currently in-stock but is back-ordered, you will be provided with an expected ship date. You must complete your order to reserve the item for future shipment. At that time, we will obtain credit card pre-authorization and verification; however your credit card will not be charged until the item ships.

If you provide your email to us with your order, we will notify you via email when the item ships – whether it is in-stock or back-ordered – or if there are any other issues or delays.

Where a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped. There is no additional charge for subsequent shipments from the same order.

Standard Delivery

Standard delivery applies to the continental internationality. In-stock items shipped via standard delivery typically arrive within 5-14 business days of when the order is shipped (business days are defined as Monday through Friday, 8:00am to 5:00pm ET, not including holidays).


support@gndnw.com Return Policy

YOUR SATISFACTION MATTERS! If for any reason you are not delighted with your purchase, gndnw will accept returns and exchanges of unworn, unwashed, unused or defective merchandise within 30 days of purchase with a valid receipt. Shipping and handling fees are non-refundable.

Return by mail

  • Start your return online here to receive a USPS mailing label via email to ship your items.
  • Box up your items in the original packaging, print out and apply the label provided, and ship them back to us.
  • You’ll get an email when your items have been received and your refund has been processed. Please allow 7-10 business days for your refund to be processed.